hello, I am Guilli of Blacknote Emporium and I will be handling refunds and resolutions with Lysa of the TMTM back orders. refunds/resolutions have begun being processed. please email your information to tmtmquestions@gmail.com for more information. thank you.
Guilli
Blacknote Emporium
Sunday, November 11, 2012
Saturday, November 10, 2012
TMTM & BE
So here's what happened – when I
closed, I was overwhelmed with so many orders, it pushed my TAT to 2
weeks – then 4 weeks – then 6 weeks. Although I tried to be
straight with people and let them know about the delay, people
panicked and filed claims with paypal, essentially cleaning out my
bank account to the point I didn't even have money for supplies to
fill the orders, or even postage to send them off. Word spread, and
more people panicked. Soon there were a million claims, no money in
my paypal, and I was locked out of paypal, giving me no access to any
of the madness going on. I also lost access to my shopping cart
because I didn't have the money to pay the bill. Everyone deserted
me. People were being hateful, spreading rumors, calling me a thief,
threatening me. I didn't know what to do and no one was listening to
me so I panicked. I freaked. I had what I'm pretty sure was a nervous
breakdown. Finally I pulled myself together and decided to start
Lucybelle to try and earn some money to pay everyone back – all the
while working a job at a sandwich shop. I didn't say it was me –
not out of sneakiness but because I didn't want to complete insanity.
I wanted to work my little job, earn a bit of money for supplies, and
start to pay people back. But then the rumor mill started. Lucybelle
was ruined. The threats started again. The name calling, the
accusations. Again I was unable to make money to begin making things
right. And curiously, MANY of the people saying these things HAD BEEN
PAID BACK when they filed their claim with paypal and were saying
they hadn't been.
Please know, whether you believe it or
not, I never meant any harm to anyone. This has ruined my life.
Financially, I have been destitute. I haven't been avoiding anyone on
purpose.... I simply haven't had the money to even begin paying
anyone back. And since everyone has been speculating so much on my
personal life, I'll tell you I've barely even had money to eat. I
lost my place to live, my car – everything. I shared my life with
all of you – the death of my mother, even. Many of you became
friends. I betrayed everyone by disappearing – but it was never out
of spite, meanness – none of that. I simply lost everything and
became so overwhelmed, confused and lost, I had no idea what to do.
I have set up an email for questions
about orders, refund requests, etc. It's at tmtmquestions@gmail.com
Please don't write hate mail – I won't respond or read it. I am
trying to do right by everyone and hating me solves nothing. Also be
aware I am unable to fulfill all at once, and will work on one thing
at a time until all is settled. All I need is your name and the
amount of your order. I can maybe track it from there. Because of the
complete clusterfuck everything became, I no longer have access to
order information or anything. Someone even decided to hack my email
and I can't get into it to respond, track orders, anything... I will
do everything in my power to get people paid. I will sell what I have
to sell, do what I have to do. For all of this I am extremely sorry –
more than anyone realizes.
So Blacknote------ When I was
approached about Blacknote, I decided to team up with these really
awesome people and begin again. Same process. Now it's all starting
again, but unfortunately I'm not the only one suffering. Friends of
mine are suffering, as is their business. All because of an
affiliation with me. People speculate, they make up stories. And then
it spreads like wildfire. I have much less of an input into Blacknote
than people realize. We share the emails, the FB, the Instagram –
all of that. We all post. Somehow it's all become ME.
Please spread the word. This will be
posted anywhere I can post it (or have it posted). I want all this
solved.
Lysa
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