REFUNDS

I was able to get a small loan finally and so far everyone who has contacted us has been refunded their money in full. Here's how it works - you send an email to tmtmquestions@gmail.com, with as much information as you have, we cross check with paypal, and then refund the money. It helps if you provide the current paypal email address you use, as there are several refunds just sitting there because the email is wrong, leaving the status as "unclaimed." This has been a pretty fast process, believe it or not, now that there's actually funds to REfund. This has also been posted on the Blacknote Facebook, and will also be posted on the TMTM Facebook (if I can still get into it).

TMTM Refund/Resolution

hello, I am Guilli of Blacknote Emporium and I will be handling refunds and resolutions with Lysa of the TMTM back orders. refunds/resolutions have begun being processed. please email your information to tmtmquestions@gmail.com for more information. thank you.

Guilli
Blacknote Emporium

TMTM & BE

So here's what happened – when I closed, I was overwhelmed with so many orders, it pushed my TAT to 2 weeks – then 4 weeks – then 6 weeks. Although I tried to be straight with people and let them know about the delay, people panicked and filed claims with paypal, essentially cleaning out my bank account to the point I didn't even have money for supplies to fill the orders, or even postage to send them off. Word spread, and more people panicked. Soon there were a million claims, no money in my paypal, and I was locked out of paypal, giving me no access to any of the madness going on. I also lost access to my shopping cart because I didn't have the money to pay the bill. Everyone deserted me. People were being hateful, spreading rumors, calling me a thief, threatening me. I didn't know what to do and no one was listening to me so I panicked. I freaked. I had what I'm pretty sure was a nervous breakdown. Finally I pulled myself together and decided to start Lucybelle to try and earn some money to pay everyone back – all the while working a job at a sandwich shop. I didn't say it was me – not out of sneakiness but because I didn't want to complete insanity. I wanted to work my little job, earn a bit of money for supplies, and start to pay people back. But then the rumor mill started. Lucybelle was ruined. The threats started again. The name calling, the accusations. Again I was unable to make money to begin making things right. And curiously, MANY of the people saying these things HAD BEEN PAID BACK when they filed their claim with paypal and were saying they hadn't been.

Please know, whether you believe it or not, I never meant any harm to anyone. This has ruined my life. Financially, I have been destitute. I haven't been avoiding anyone on purpose.... I simply haven't had the money to even begin paying anyone back. And since everyone has been speculating so much on my personal life, I'll tell you I've barely even had money to eat. I lost my place to live, my car – everything. I shared my life with all of you – the death of my mother, even. Many of you became friends. I betrayed everyone by disappearing – but it was never out of spite, meanness – none of that. I simply lost everything and became so overwhelmed, confused and lost, I had no idea what to do.

I have set up an email for questions about orders, refund requests, etc. It's at tmtmquestions@gmail.com Please don't write hate mail – I won't respond or read it. I am trying to do right by everyone and hating me solves nothing. Also be aware I am unable to fulfill all at once, and will work on one thing at a time until all is settled. All I need is your name and the amount of your order. I can maybe track it from there. Because of the complete clusterfuck everything became, I no longer have access to order information or anything. Someone even decided to hack my email and I can't get into it to respond, track orders, anything... I will do everything in my power to get people paid. I will sell what I have to sell, do what I have to do. For all of this I am extremely sorry – more than anyone realizes.

So Blacknote------ When I was approached about Blacknote, I decided to team up with these really awesome people and begin again. Same process. Now it's all starting again, but unfortunately I'm not the only one suffering. Friends of mine are suffering, as is their business. All because of an affiliation with me. People speculate, they make up stories. And then it spreads like wildfire. I have much less of an input into Blacknote than people realize. We share the emails, the FB, the Instagram – all of that. We all post. Somehow it's all become ME.

Please spread the word. This will be posted anywhere I can post it (or have it posted). I want all this solved.

Lysa

Please be patient

I know it's hard to be patient with me, but I am really trying to get through these outstanding orders as quickly as possible. I have run out of supplies several times and had to wait for more. The amount of orders I have received has been astronomical and overwhelming. I'm also trying to get to emails, but there have been so many, they're getting buried. Now I'm also having to tend to paypal disputes. I want everyone to rest assured I will not be ripping anyone off!!!! I promise!!!! I want everyone to get their stuff. So I'm begging everyone to be patient and please spread the word (for those who don't read the blog). Everything is getting out!

Thanks, Lysa

Today is the day

As sad as it is, today is the day TMTM will be closing its doors. I am grief-stricken, but this must be the way it is. For now.

I have been completely overwhelmed by orders. Like nothing I have EVER seen before. I hope everyone can remember I'm only one person and getting through a volume like this is going to take time. I am going to work like crazy to get everything out asap. Also, there has been an alarming amount of emails. I'm getting to those as quickly as possible too.

I can't type too much or I will start crying.

I love you all from the bottom of my heart.

Lysa

HOMESICK AND HEARTSICK

Hi, everyone. I've thought about this long and hard, and have decided to close the doors on The Morbid The Merrier. I'm absolutely sick about it, but feel it's the right thing to do at this point. As far as permanence, I'm really not sure if this will be forever, a few months, or I will just open the doors for holidays and such. For right now, if there's anything you would like, I would order it now. I plan on staying open for another week or so to wrap things up. I'm tremendously behind on orders because of all this, but rest assured, they will be sent. I want to thank everyone from the bottom of my heart for all the support over the years. It's been a good run and I love you all.

Lysa

SURPRISE SALE - kinda a big one! :-)

Surprise 4 hour sale at The Morbid The Merrier! Follow this link for 20% off your entire order! http://www.themorbidthemerrier.com?code=surprise Ends at 11pm PST

COUPON CODE

The other was reported non-working. Try this one: http://www.themorbidthemerrier.com?code=123

It's been a while!!!!

Wow-eee...... I've not been able to post here for a bit, and have made a promise to myself to do it more. I wanted to let everyone know the VDay perfumes are on the site, and because I'm so late, there is a 10% discount on your entire order if you follow this link. Sale ends tomorrow! themorbidthemerrier.com

Here they are:

X is for Xerxes - devoured by mice

The holidays are here! Sickness has caused me to be sooooo late and I'm sorry.

This year I am offering 4 scents, an homage to the Gashlycrumb Tinies.

X is for Xerxes - devoured by mice:     rich chocolate, sweet amber, and a kick of black pepper
M is for Maud - who was swept out to sea:   golden honey, tangy orange, baked apricot and ginger
Z is for Zillah - who drank too much gin:   frankincense, myrrh, black cypress and juniper
Q is for Quentin - who sank in a mire:   almond cake, glazed walnuts, and black tea leaves

All four scents will be offered in sugar polish, lotion, and 5ml perfume oils. Listing today!~

Happy holidays everyone!

SICKNESS

SOMETHING has knocked me down. In a big way. What started as a simple cold (I thought) has turned into multiple trips to the hospital and not being able to get out of bed LITERALLY for a week. I'm still not well, but I am out of bed at least and able to start working again. My doctor says if this isn't better by Friday-ish, we need to start testing to see what it is. There's a sickness prevalent in these parts, called Valley Fever and it is ugly, ugly stuff. I had it when I was a kid and it almost killed me.

I've been thinking a lot about my business, and how every little thing that happens to me throws a monkey wrench right into my production and turnaround times. Unfortunately, a lot happens to me. Why? No idea - that's something I've always wondered myself!!! Having gone 41 years with this luck, and it not changing so far, I'm assuming it will be with me forever. ha ha.

So here's what I've (mostly) decided. As my company grows, I've come to realize there is NO WAY I can do it by myself anymore. I physically cannot. Even when I am well, the demand is overwhelming and I find myself working 12 hour days and spending most of my time frustrated and prone to making mistakes. I've also come to realize that most of the companies I know are partnerships. They are able to have faster turnaround times, answer emails promptly, advertise --- all the things that come along with owning a business ---- because there are two of them.

so ----- I'm in negotiations with a very close friend of mine to split TMTM 50/50. We will be a partnership. Schematics have not been worked out entirely, as we've only begun talking, but I think we will be able to work it out so it benefits everyone involved. I am eternally grateful that you all allow me to pay my bills by doing what I love and I no longer want to disappoint you or make you wait for your orders. It's not fair to the people who have supported me and grown right along with me.

As our talks progress, I will keep you all abreast of what will be happening. I am currently on the lookout for sponsors and a small business loan, so I can get this machine well-oiled and running properly. Please wish me luck. I'm scared to death, but this was my only choice - besides quitting altogether and giving up something I have poured BUCKETS of blood, sweat and tears into.

There will be a blog shortly about holiday releases. Also, there is a pre-Black Friday sale happening right now. Buy 2 full size perfumes, get one free - buy 3 solid perfumes, get one free.

Love you guys.
Lysa

New offerings today

some of these have been requested for a loooooong time. I'm having a really busy day, so this will be a short blog. But here ya go - these will be in the shop today:

1891

Absinthe

Aurora

Horseman

Ichabod

Katrina

ODDITORIA Goodies, and Morton's Untimely Death

I've finally put the Odditoria stuff up on the website. As of today, there is:

Agatha: solid perfume, body lotion and sugar polish
Dhanya: solid perfume, body lotion and sugar polish
Eggbert: solid perfume, body lotion and sugar polish
Isabella: solid perfume, body lotion and sugar polish
Morton: solid perfume, body lotion and sugar polish

I know I said the new solids would be vegan. Sadly, I cannot get the formula right and there are some weird "after-smell" issues with the wax. I don't like it, and won't be listing them at this time. The new solids - wow - I am so excited about them! I went back to the tins I used to love so much. I also upped the fragrance load A LOT. There is almost a full bottles-worth of fragrance packed into this tin. They are much stronger and longer lasting now. In case you're wondering - yes, the TMTM scents will be available in this format. It's just finding the time to get to it!!! As soon as I can get labels designed and printed, and buy the MILLION and a half tins I'm going to need, you will start seeing them appear, along with the discontinuation of the old packaging.

As was discussed before, Morton will be leaving us. One of his components is no more. :-( I have a VERY VERY limited number of products, so if you can't live without Morton, hop on it.  *sigh* I am going to try and reformulate, but I don't think the new Morton will smell exactly like this one. I'm not even sure it will be close, to tell the truth.

I'm getting orders out as fast as I can. I am SO backlogged, it's laughable. I keep wondering how I can be working so many hours, yet still be behind. I don't get it. BUT they are getting out the door!!

Talk to you soon.

Love, Lysa

New Product Announcement

You guys spoke and I listened. :-)

I'm introducing the first new products today, and will keep making these announcements until all new products are spoken for.

But FIRST we need to talk about some things.

I am loving the new website. Traffic is still a bit slow, but I knew it wouldn't be an easy transition. So tell a friend! Tell two!

And there are a few things that may need clarification, as well as policy changes.

1.) The shopping cart is a little wacky, and cannot seem to get the postage right for *anything*. As a result, postage is either too high or too low. I'm working on it, and will be refunding postage overages as I ship orders out. Please don't freak. You will get your money back!

2.) Because of the slip ups with the USPS, any orders over $20 will ship Priority only. They seem to do a bang-up job when something is sent Priority mail. I decided to do this to save headaches for ALL of us. You get your items faster and I get to stop replacing lost packages! Yay! And the postage really isn't that much more. I can fit a whole lotta stuff into a flat rate envelope. I'm still trying to figure out what to do about the internationals, though. Ideas? I've also created a section on the web site called "Postage Savers." It's group of items grouped together for a flat rate. I will definitely be putting some of the new products in there as gift sets.

3.) This is the part where people may get antsy. I will be discontinuing some fragrances to make way for new stuff. I'm also getting rid of a lot of lip balms :::ducking:::

HOWEVER ---- Most of them will not be gone forever. I'm thinking there might be "guest appearances" every month! And I'll tell you why I'm doing that right now.

Coming very soon, all TMTM and Odditoria catalog fragrances will have a coordinating solid perfume, sugar scrub, and lotion. Now that's cool, right? I've done the Odditoria ones already, and there's good news and bad news about that.

The good news:

The Odditoria catalog scents are:

Morton
Agatha
Dhanya
Isabella
Eggbert

The bad news - one of Morton's key components has been discontinued. *sigh* I'm really sad about this because it is truly one of my favorites. So he will be a catalog fragrance until that component is gone, and then be replaced with another permanent one.

I'm going to wait to announce the permanent TMTM fragrances because a.) I'm still undecided about a couple of them and b.) I'm scared of you guys.

Oh and did I mention the new solids are VEGAN?? 

but here is the Odditoria line for Morton

So???? Thoughts? Ideas?

TMTM has moved!!!

From now on, all business will be conducted through the official site - www.themorbidthemerrier.com. Wheee!!!! I'm tremendously excited about getting away from the fees and politics of a huge corporation!

There are going to be some big changes coming up - things I"m really excited about. I think everyone else will be, too. :-)

So tell a friend!!! Let's get the word out there!!

Love, Lysa

SALE

I do believe it's SALE TIME, boils and ghouls! If you haven't gotten 'round to picking up the Halloween scents, now would be the time! Starting now, through Thursday @ 8am PST, buy any 2 full size fragrances, get one full size frangrance FREE. This offer applies to all fragrances in the shop, including LE and EDP! Just leave your free choice in the message to seller. http://www.themorbidthemerrier.etsy.com

Clarification about samples and yesterday's post

I feel bad. Really bad. I didn't mean AT ALL that I don't want to do samples!!!!! What I meant was - I currently offer sets of 3, 5, and 10, and sometimes in one order, there will be 2 sets of 10, plus 2 sets of 5. I'm just limiting it to ONE sample order per order. So essentially a 10 sample max.

Hopefully this won't be too much of an issue after the weekend. I'm planning on working straight through the weekend to get all these orders up to date, and get my TAT down to something more reasonable. I'm only taking a break to go to the fair and eat funnel cake (yum), then straight back to work! I can do this!!!

Samples, and evil black beasts!

I have to take a break from order-filling today to go buy bug spray. I have black widows. While they are glorious as  tattoos or Halloween decorations, they are very much NOT awesome hanging out on my property. I have one hiding on my outside trash can, and every time I see her, she goes into this little hidey hole. Last night as I was rolling the can out to the curb, I could have sworn I felt something crawl on my hand and subsequently dumped the ENTIRE trash can over into the street. While cursing her and her unborn egg sacks, I swore that would be the last time. Today they all go to black widow heaven.

Speaking of being busy, I have some news about samples. Unfortunately I am going to have to impose a strict limit on the number of samples that can be purchased in a single order. I don't want to sound mean or ungrateful, especially since I am definitely a "try before you buy" type girl,  but labeling and filling samples is VERY time consuming, and is partially responsible for my long TAT right now. I am working into the night *every* night now trying to meet demand, and it's really hard to be quick while filling an order containing 25-30 samples. Each vial, as you know, must be labeled and hand-written individually. So there you have it. Hopefully if I impose a limit, I can get my TAT down to a reasonable amount of time.

Does that sound terrible? I trust you guys and would really like to hear your opinions.

Off to Lowe's for bug spray!!!!

Where my winners at?

Let's get you these Halloween perfumes!!

Attention, Boils and Ghouls

The shop is stocked for HALLOWEEN!!!