Wednesday, September 1, 2010

CHANGES - FRUSTRATION - EXCITEMENT

I leave to get Bella on Monday. Getting through the airport is going to be interesting. Portland airport is big, but LAX is HUGE. Everyone's telling me I should take advantage of their wheelchair service. Although
I don't really want to, I don't think there's going to be a choice. I can't see myself maneuvering these crutches through a crowd of people all the way to my gate. And the thought of seeing my baby girl motivates me to do whatever it takes to get there!! She told me the other night "Mommy, I can't wait to see your face." Oh my god I CAN'T STAND IT!!! So yeah, I'll be leaving Monday morning at 6:00am and returning Wednesday afternoon at 3:30 - with my girl by my side! Yes!

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So I keep getting these emails from customers who've not received their packages. Hmmm...... funny so many packages should get "lost." I know now there's definitely someone at the post office who's stealing. I've started doing delivery confirmation on everything I send, and MAGICALLY everything is arriving as it should. I figured even though it's more expensive for me to do DC, it's a hell of a lot cheaper than replacing product constantly. One of my customers said she's had a few packages go missing and is currently out about $50 on things she's ordered. She also commented on the miracle of delivery confirmation and how everything manages to get there when those 2 little words are printed on the envelope. It's so frustrating for me - I don't want my customers to think I'm just not sending their stuff. ALSO, since I've been doing DC, I've noticed my post office is waiting *days* sometimes to process my mail. I'll send something out on a Monday, and the tracking won't say "processed through sort facility" until Wednesday or Thursday! I know they're busy, but c'mon.......

Also, if any of my international customers are reading this -- It's taking longer for me to get these orders out. I can't drive, so I'm basically at the mercy of anyone who will take me to the post office. Domestic orders can be mailed from home but for internationals I have to physically go to the post office and wait in line.

I've seriously considered removing this cast myself. I can't stand being confined to the house (and bed). I've never been a "do nothing" sort of person and this is killing me!!!

Someone please tell me it's a stupid idea.

Okay, time to to some butt-sledding down the stairs and get to work!

5 comments:

Amber Dawn said...

I'm so glad you're getting Bella back soon! YAY!

TAKING CAST OFF YOURSELF = BAD IDEA

POSTING PICTURES OF BUTT-SLIDING = GOOD IDEA

The Morbid The Merrier said...

Ahhh..... no way, chica!! The kids caught me last night mid-scoot and I was so embarrassed!!!!

Joanna said...

OK, but The Grudge visual of coming UP the stairs is a good one. Make Josh take THAT one.

(snicker)

Dee said...

I just received a package from you today (in Australia), and I'd been starting to get worried because your deliveries are usually really quick, and I've had a couple of things get lost lately. Though I'd have put it down to people nicking things from my letterbox rather than your dodgy post office.

Great to hear you'll have your girl back soon. What a relief for you. :-)

Wood'N'Piece said...

My package got delayed too but it was due to Customs holding it and searching the contents. I think its because you wrote "scent" on the declaration form rather than just "samples" like you use to.

Take care of yourself!