Thursday, March 17, 2011

SPEECHLESS

I got this feedback today, and although I THINK I know who wrote it, I can't be sure. I have never EVER gotten anything like this and I am sitting here utterly speechless.

"I adore Lysa. The truth is, I will support her even if her products suck so it's a great thing for me, indeed for us all that her creations are every bit as wonderful as she is! :) Besides her immense talent, she works really hard and it shows. Every aspect of her shop is amazing and it sometimes boggles my mind to think that everything we see is done by just one woman. From the branding, design, blending, product description and photography etc right down to the packaging and shipping, it's all down to the work of just two hands. She pours her heart and soul into her work and it shows. I'm so glad I discovered her shop! It was a real eye-opener. She opened the door to indie companies for me. For example, I am in love with this set of perfumes. The descriptions are spot-on. The Lust Trio encapsulates all the reasons why I love indie perfumes. Each one is precious and unique. These are definitely NOT half-assed, blandly crowd-pleasing nondescript department store scents. They are not afraid to be different and they all tell a different tale. I didn't use to know perfumes could do that. I sincerely hope that these ones stick around permanently. The same goes for the rest of the Valentine collection. Two thumbs way up!"

12 comments:

Anonymous said...

That's so sweet! And so true!

a girl named Sam said...

I would definitely have to agree!

The Gossamer Tearoom said...

I agree completely!

The Peach said...

How sweet! And I completely agree also! Your fragrances are amazing! And great customer service!

Anonymous said...

We love you Lysa!

Amy Grace said...

It's very true. You are very sweet, talented, and make every order I've placed with you seem very special and important. You write my name on thank-you cards! You wrap everything in pretty bows! I love your stores, and I'm so glad someone gave you the thoughtful feedback you deserve.

The Morbid The Merrier said...

You are making me feel so GOOD!!!! Wow. I feel the same about my customers, *many* of which have become friends. I love you guys.

Miss Cake said...

Wow, that's great! Congrats! (Also, I agree.)

B said...

Oh that's so awesome- you totally deserve it! <3

PS, if you wanna know who wrote it, you (and ONLY you) can click on the feedback from your "completed feedback" tab- "Your account" > "Feedback" > "Completed Feedback". Of course, it might be fun to let it remain a mystery, too :D

Joanna Schmidt said...

Wonderful! Isn't it the very best feeling when a customer sends a letter like that? I got a shorter one this morning and it just made my day. It's amazing when what we do impacts someone. All of your hard work to make a fragrance move someone DID! WHat a great feeling that must be.

I second what she said by the way!
You will have a way with all of all one day...
:D

xo Joanna

Joanna Schmidt said...

I meant to say: You will have your way with ALL of US one day!

Sara M. Tan said...

WOW! What a great feeling, and totally deserved! Grats, girl! :D